Frequently Asked Questions

The information below provides answers to questions you may have about WYN™ Book. If you can’t find the answer you’re looking for, please don’t hesitate to contact us further at

Who are the people behind the company?

Welcome to WYN™! Our mission is to provide personalized children’s books and how to teach kids to write their name and help impact children’s writing skills of the entire world. I have seen personalized books as great gifts, but no personalized books to teach writing skills of their name.

The goal of our books is to teach the child how to write his or her name for the first time while sharing time with family and capture the date and save as a memento, just like when parents know the first time their kids uttered their 1st word.

We hope that you enjoy the books and a future personal relationship with WYN™ the Writer who will help support the children in their name writing skills!”

–Dr. Alfonso Di Carlo, CEO of WYN™

Are these books available in different languages?

We currently have the books available in Italian and Spanish. Other languages will be available shortly.
Can I select certain pictures and stickers to be used in the book?

We are sorry, but it is not possible for us to accommodate this request. However, if you really would like to see different photos please call our number at 1-844-WYN-BOOK (1-844-996-2665) and there will be an extra charge for illustrating any new photos in your personalized book.

Are the photos/stickers used in the books ever repeated?

Certain letters are duplicated with similar photos. We are working with our illustrator to increase inventory to create more pictures, but initially we want kids to learn 2 to 3 animations with their name to speed the process of writing their name for the first time. The more focus and less input will allow them to write the letters of their name faster.

How do I include the child’s middle and last name in the book?

There is an extra $14.99 charge for the inclusion of the child’s middle or last name.  The middle name and last name will be in separate books. We apologize but cannot put all names in one book.

Why is there an extra charge for middle and last name?

The inclusion of the child’s middle and last name in the WYN™ books forces us to create another book. If you order the extra names it makes the books longer. The extra charge is to cover the extra paper and labor needed to add those pages and personalize them.

How long does it take to receive the book once it has been ordered?

Approximate delivery times for domestic shipments:
Standard delivery
WYN™ books 1 week
WYN™ the Writer character 1 week

Orders with multiple items: We ship items individually so they may arrive at different times.

International: All items shipped internationally, including to Canada, take approximately 3 weeks for delivery. Items shipped outside the continental U.S. will take a couple of extra days to arrive beyond the domestic time frames listed above.

How much does shipping cost?

Standard domestic deliveries – $6.45

FREE standard shipping on 3 or more books ordered in a single order.

Note: If you ship to Alaska, Hawaii or the American Territories, add an additional $2 in shipping fees to the order.

Canadian deliveries: $10 per item

International deliveries: $22.00 per item

Do you ship internationally?

Yes, we ship all around the world. Please see above for international delivery times and fees.

Do you ship to P.O. Box addresses?

Yes, we can ship to P.O. Boxes with Standard delivery.

How do I ship books to different addresses within one order?

This is not possible to do via our website but we can do this if you call to place your order at

1-844-WYN-BOOK (1-844-996-2665)

Do you have gift certificates?

We currently cannot process gift certificates from our web. Please call 1-844-WYN-BOOK (1-844-996-2665) to have certificate mailed to you.

Can I order with checks or money orders?

No, sorry, we are not able to accept checks or money orders. All orders for our books need to be ordered with a credit or debit card, or via PayPal.

When will my credit card be charged?

We charge your credit card upon receiving your order. With standard delivery, you will receive your book approximately 1 week from the date of your order, so it is possible that you may see the charge to your credit card on your statement before the book arrives. We offer a 100% satisfaction guarantee as described above, and we will refund your credit card if you are not completely satisfied within 30 days.

Is it safe for me to use my credit card on this site?

For security, we encrypt your credit card and order information. This technology is an Internet standard.